Refund Policy

The following Refund Policy applies to all Euphony users, and is a simplified extension of the Terms of Service. All Euphony users and those participating in any Euphony services must follow Section I.

We offer refunds within the first 7 days of your purchase at our sole discretion. If 7 days have passed since your purchase, we cannot authorize a refund.

To request a refund, you must provide a valid reason. Coercing Euphony staff, making threats, or engaging in behavior constituting harassment is not acceptable. Maintaining civility increases the likelihood of your request being accepted. Please note, disputing a charge with your payment provider will lead to the termination of your account.

A receipt and order number is required. To complete your refund, we require that you email [email protected] with your name and a receipt or proof of purchase containing the order identification number from Stripe.

Please note, subscriptions made through the official Euphony Support Discord server are not eligible for a refund through this policy. In this case, you must contact Discord support for a refund.